Terms of Service

1. Acceptance of Terms

By accessing or using MedicalDevice Pro Sales ("the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

MedicalDeviceProSales.com is an online educational platform that provides training videos, interview practice tools, guides, and resources designed to help individuals prepare for careers in medical device sales. The Service is offered on a subscription basis with multiple tiers and optional add-ons.

While much of the content found in your dashboard is proprietary to Medical Device Pro Sales and has been custom made by us, the dashboards also contain publicly available content from various media sources. We have compiled many of those public sources here to create a unique learning experience. Content owned by third parties remains the property of its respective owners, as described in Section 8 (Intellectual Property).

3. Subscription and Billing

3.1 Subscription Plans

We offer three subscription tiers: Starter ($14/month), Professional ($21/month), and Elite ($32/month). Optional add-ons, including AI Interview Practice, Resume Reviewer, and Cover Letter Reviewer, are available at additional monthly cost. All prices are in U.S. dollars and are billed monthly.

3.2 Automatic Renewal

Your subscription automatically renews on a monthly basis until you cancel. Your chosen payment method will be charged each billing cycle through our payment processor, Stripe. By subscribing, you authorize us to charge the recurring subscription fee to your payment method until you cancel.

3.3 Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation can be initiated via the "Cancel Subscription" link on your Dashboard. Upon cancellation, your subscription will remain active until the end of the current billing period, after which access to the Service will be terminated. No further charges will occur after cancellation.

3.4 Refund Policy

All subscription payments are final and non-refundable. If you cancel your subscription, you will continue to have access to the Service until the end of the current billing period. We do not provide partial or prorated refunds for unused portions of a billing cycle.

3.5 Price Changes

We may change subscription prices from time to time. If we change the price of your subscription, we will provide you with at least thirty (30) days' advance notice (for example, by email or a notice in your dashboard) before the change takes effect. The new price will apply beginning with your first billing cycle after the notice period ends. If you do not agree to the new price, you may cancel your subscription before the change takes effect, and you will not be charged the new rate.

4. No Guarantee of Results

The Service provides educational and training content intended to help you prepare for a career in medical device sales. However, success in obtaining a medical device sales position or increasing your career results will vary and depends on many factors, including but not limited to your individual effort, experience, qualifications, the job market, geographic location, networking efforts, interview performance, and other factors outside our control.

We make no guarantee, representation, or warranty that you will obtain employment, achieve any specific income level, or experience any particular career outcome as a result of using the Service. Any testimonials or examples provided are not intended to represent or guarantee that anyone will achieve the same or similar results.

5. AI-Generated Tools and Feedback

The Service may include AI-powered features, including AI Interview Practice, Resume Reviewer, and Cover Letter Reviewer. Feedback, scores, suggestions, and other outputs produced by these tools are generated by automated systems, are provided for informational and educational purposes only, and may be inaccurate, incomplete, or inconsistent.

AI-generated output does not constitute professional career counseling, legal, financial, medical, or any other professional advice, and should not be the sole basis for any career, employment, or application decision. You are solely responsible for decisions you make based on AI-generated feedback.

6. User-Submitted Content

You retain ownership of any content you submit through the Service, including your interview answers, resume and cover letter text, and support communications ("User Content"). By submitting User Content, you grant us a limited, non-exclusive, worldwide license to process, store, and use it solely as needed to operate and provide the Service, including processing it with AI tools to generate feedback and improving the Service.

You represent and warrant that you have the right to submit your User Content and that it does not infringe or violate the rights of any third party. You may delete your account at any time, which removes your User Content in accordance with our Privacy Policy.

7. Acceptable Use

You agree not to:

• Share, sell, or otherwise distribute your account credentials or access to the Service
• Download, copy, reproduce, or redistribute any content from the Service without written permission
• Use the Service for any unlawful, harmful, or fraudulent purpose
• Attempt to interfere with, disrupt, or gain unauthorized access to the Service or its infrastructure
• Use automated tools to scrape or extract content from the Service

8. Intellectual Property

Content provided through the Service that is proprietary to MedicalDevice Pro Sales, including our custom-made videos, guides, templates, interview questions, compilations, graphics, and text, is our property and is protected by copyright, trademark, and other intellectual property laws. You may use this proprietary content solely for your personal, non-commercial educational purposes while your subscription is active.

The Service also contains, displays, or links to content owned by third parties, including publicly available media from other services. That content remains the property of its respective owners, and we claim no ownership of it. Any third-party trademarks, videos, or materials referenced or displayed through the Service are the property of their respective owners. If you believe any content available through the Service infringes your copyright or other rights, please contact us through the "Contact Support" option in your account menu, and we will review and address your request, including removal of content where appropriate.

9. Limitation of Liability

To the maximum extent permitted by law, MedicalDevice Pro Sales and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Service. Our total liability for any claims arising from your use of the Service shall not exceed the amount you have paid us in the thirty (30) days preceding the claim.

10. Account Termination

You may delete your account at any time through your account settings. We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we determine is harmful to the Service or other users.

11. Dispute Resolution and Governing Law

11.1 Governing Law and Informal Resolution

These Terms shall be governed by the laws of the United States and the State of Washington, without regard to conflict of law principles. Before filing any claim, you agree to contact us through the "Contact Support" option in your account menu and attempt to resolve the dispute informally. You agree to allow us thirty (30) days to respond before pursuing any formal action.

11.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Judgment on the award may be entered in any court of competent jurisdiction.

11.3 Class Action Waiver

To the fullest extent permitted by law, you and we agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. This arbitration provision does not prevent either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on this page. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

13. Contact

If you have questions about these Terms, please contact us through the "Contact Support" option in your account menu.