Privacy Policy

1. Introduction

MedicalDevice Pro Sales ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services (collectively, "the Service") at medicaldeviceprosales.com.

2. Information We Collect

2.1 Information You Provide

• Account Information: Your name and email address when you create an account.
• Payment Information: We use Stripe as our payment processor. We do not store your credit card number, CVV, or other sensitive payment details on our servers. All payment data is handled directly by Stripe.
• Support Communications: Any information you provide when contacting our support team.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with the Service, including pages visited, videos watched, progress data, and time spent on the platform.
• Technical Data: IP address, browser type, device information, and operating system.

3. How We Use Your Information

• To provide, maintain, and improve the Service and your learning experience
• To manage your subscription, process payments, and send billing communications
• To track your learning progress and provide personalized recommendations
• To communicate with you about your account, updates, and support requests
• To detect, prevent, and address technical issues, fraud, or abuse of the Service
• To comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share information only in the following circumstances:

• Payment Processing: We share necessary information with Stripe to process your subscription payments securely.
• Service Providers: We use third-party service providers (e.g., hosting, analytics) that may have access to your data solely to provide services on our behalf.
• Legal Compliance: We may disclose information when required by law, court order, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted data transmission, secure authentication, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove or anonymize your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data by deleting your account.
• Opt-out: You may unsubscribe from marketing emails at any time. Transactional emails (billing, account) will continue.

To exercise any of these rights, contact us through the "Contact Support" option in your account menu.

8. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Service.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy, please contact us through the "Contact Support" option in your account menu.